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Frequently Asked Questions

Frequently asked questions

I don’t have a computer. Can you send me a paper application?

No. We do not have paper applications. However, you may access a computer at public libraries and Minnesota Workforce Centers. 

I do not have a CDL. Can I still apply?

Yes. Please refer to the CDL and permit page

I forgot my password. Can you reset it?

No. We cannot help with user ID or passwords. You will need to use the “Forgot User ID” or “Forgot Password” links located beneath the sign-in box at You should also click on “Help” next to the sign-in link and then click on “FAQ” on the next page. provides a How-To guide and other information to assist applicants. 

I tried to create a new profile but it is telling me there is already an account with my email address.

Many public and government agencies use to post their positions. If you or, anyone else that uses your email address, have applied to another job with us or another agency that uses this system, your profile already exists. You may try the links to retrieve your user ID and password. To create a whole new profile, you will need a separate email address. 

I am only available to work Saturdays (or only Sundays). Is that okay?

No. Part-time weekend/holiday drivers, upon successful completion of training, can expect to work the following:

Weekend/Holiday part-time drivers work on weekends and holidays, which can start as early as 12:01 a.m. on Saturday and can go as late as 3 a.m. Monday and all holidays. There are no guaranteed number of hours.

I’ve submitted my application. What’s next?

Your application will be screened based on your responses to the supplementary questions as well as reviewed for required work history, education and completeness. If your application is complete and you meet the minimum qualifications, you will receive an email inviting you to schedule an applicant skills assessments. 

How will I be assessed for this position?

  • Application review

  • Assessment test

  • Interview

  • Background check

  • Physical and Drug Screen

Do I have any say in which garage I am assigned to?

Garage assignments are dependent on seniority and the availability of openings per location.