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Riders' Almanac Blog

On Off The Clock

On the Clock/Off the Clock: Stephen Burnes 

Posted by John Komarek | Friday, April 24, 2020 8:01:00 PM
Job: Bus operator
 Years of Service: 14 How did you come to work at Metro Transit and what do you do? 
After high school, I found out that college wasn’t for me. I took a career assessment that told me sales was a good career choice for [...]
COVID-19

In This Together: Amanda Walker 

Posted by John Komarek | Monday, April 20, 2020 2:57:00 PM
Staff across the organization are contributing to Metro Transit’s response to the coronavirus. Employees talk about how their work has changed and what it’s like to serve during a pandemic. Amanda Walker, Assistant Transportation [...]
COVID-19 Transit Information

Customer support staff working from home, but here to help 

Posted by Laura Baenen | Thursday, April 16, 2020 5:35:00 PM
Staff who normally report to Metro Transit's Customer Relations offices, the Transit Information Center and Service Centers continue to support customers from home offices. The TIC's 30 representatives, who help customers plan trips and answer [...]
Know Your Operator

Know Your Operator: Richard Isaacson 

Posted by John Komarek | Wednesday, April 8, 2020 4:17:00 PM
Richard Isaacson has noticed a large drop in ridership on the routes he picks up as an extra-board operator. And that's to be expected: to help slow the spread of the coronavirus, Metro Transit is stressing that people should only ride [...]
How We Roll

How We Roll: Jesse Archambault 

Posted by Drew Kerr | Thursday, April 2, 2020 9:32:00 PM
Many Metro Transit employees must continue to report to work in order to perform their duties. Among them is Rail Transit Supervisor Jesse Archambault, a St. Paul native who has long used transit. Archambault has been car-free for the past [...]
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