As a Minneapolis firefighter, Karin Warren’s father appreciated what it meant to work in public service. So when it came time for Warren to begin her own career, he encouraged her to think about finding a place for herself in local government. In 1984, she found it at the Metropolitan Transit Commission, which would later become Metro Transit.
When she applied, Warren had her choice of two jobs – one in Human Resources, and another in the Revenue Department. Attracted by a slightly higher wage, she chose the Revenue Department and began her career compiling ridership data which, at the time, was recorded manually. A year later, she moved to the Payroll Department where she helped assemble payroll information for bus operators. After that, she moved to the Convenience Fares Department, now called Sales Operations. She spent several years managing relationships with vendors who sold bus passes, a role she found particularly rewarding.
Warren returned to the Revenue Department to be a balancing clerk, ensuring that money collected from fareboxes matched reports of what was taken in. If the collection was off by more than $100, it was up to her to find out where it went. The work, she said, kept her fingers moving most of the day. “I was really bad at math in school, but that’s what calculators are for,” Warren said. “If I didn’t have a calculator I’d be hurting.” Toward the end of her career, Warren took on what would become her favorite job yet – making thousands of payments for fuel, parts and anything else that had to do with inventory.
As she approached her retirement, Warren said she was grateful to have followed her father’s advice. In addition to job stability, good benefits and a comfortable retirement, Warren developed strong bonds with her co-workers, many of whom spent decades working alongside her. “I always think to myself, ‘I’m so glad my dad pushed me to do this,’ because it’s really made me who I am,” Warren said. “I thank my lucky starts – it’s been a great journey.”
Warren retired in March 2019 with more than 34 years of service. In retirement, she looked forward to spending more time with her family and dogs, and to devote more attention to volunteering, fishing, gardening and cooking.