Richard started with Metro Transit on June 11, 1979. He spent most of his career working from Heywood Garage. In his 32 years of service, Richard logged 29 years of accident-free driving and earned numerous customer commendations. He earned the agency's Outstanding Operator Award – the agency's mark of excellence in customer service, attendance and safety – 25 times, earning him the title of Elite Operator. Richard retired on June 11, 2011.